{"id":824,"date":"2022-04-12T08:09:54","date_gmt":"2022-04-12T08:09:54","guid":{"rendered":"http:\/\/source.wpopal.com\/autozpro\/?page_id=824"},"modified":"2024-04-22T19:16:41","modified_gmt":"2024-04-22T19:16:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/carandtruckzone.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Do you have
some Questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t
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We are here to help you resolve all your doubts.
YOU CAN CONTACT EMAIL US AT\u00a0info@carandtruckzone.com<\/b><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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FAQ<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n How can I know the status of my order, edit it or cancel it?<\/a>\n <\/div>\n

To help you with the status of your order or to edit or cancel your order, please send us an email to info@carandtruckzone.com with the following information:\u00a0 your name, email, order number and billing zip code.<\/p><\/div>\n <\/div>\n

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\n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n How can I exchange a product?<\/a>\n <\/div>\n
  1. SUBMIT A REQUEST<\/li><\/ol>

    Send an email to info@carandtruckzone.com<\/a>, with subject exchange product<\/p>

    1. RECEIVE RETURN AUTHORIZATION<\/li><\/ol>

      Receive return authorization (RA) form with the exact return address and a shipping label (may take 24-72 hours)<\/p>

      1. SHIP IT BACK<\/li><\/ol>

        Print and attach the provided UPS shipping label as well as the RA form to the outside of the box<\/p>

        1. RECEIVE REPLACEMENTS<\/li><\/ol>

          Once the merchandise is received your replacements will be shipped within 48 hours. order has started its journey.<\/p><\/div>\n <\/div>\n

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          \n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n How can I return a product?<\/a>\n <\/div>\n
          1. SUBMIT A REQUEST<\/li><\/ol>

            Send an email to info@carandtruckzone.com<\/a>, with subject return product<\/p>

            1. RECEIVE RETURN AUTHORIZATION<\/li><\/ol>

              Receive return authorization (RA) form with the exact return address and a shipping label (may take 24-72 hours)<\/p>

              1. SHIP IT BACK<\/li><\/ol>

                Print and attach the provided UPS shipping label as well as the RA form to the outside of the box.<\/p>

                1. RECEIVE REFUND<\/li><\/ol>

                  Once the merchandise is received & confirmed to be in satisfactory condition, your refund will be issued.<\/p><\/div>\n <\/div>\n

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                  \n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n What happens if my product arrives damaged?<\/a>\n <\/div>\n

                  In the rare event that your product is delivered damaged\/defective, please let us know info@carandtruckzone.com<\/a>, with subject damaged product so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.<\/p>

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                  There are a few important things to keep in mind:<\/p>

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                  Products must be in the original packaging for possible courier pickup\/inspection (please do not assemble, install, or modify the product in any way).<\/p>

                  There are additional requirements for products that ship freight.<\/p>

                  Damage claims in 3 Easy Steps:<\/p>

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                  File a Claim<\/p>

                  Keep item in original packaging (Some items will need to be picked up for courier inspection)<\/p>

                  Receive your Replacement (A replacement will be processed immediately)<\/p><\/div>\n <\/div>\n

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                  \n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n What payments do you accept?<\/a>\n <\/div>\n

                  We accept payments with credit and debit cards, our payment gateway is stripe<\/p><\/div>\n <\/div>\n

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                  \n \n\t\t\t\t\t\t\t <\/path><\/svg><\/span>\n <\/path><\/svg><\/span>\n \t\t\t\t\t\t\t<\/span>\n What places can you ship to?<\/a>\n <\/div>\n

                  carandtruckzone ships merchandise to USA using FedEx, UPS, DHL, & USPS. Many of the products on carandtruckzone.com will ship for free; if you do not see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real time shipping costs.<\/p>

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                  There are a few important things to keep in mind:<\/p>

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                  Products may ship separately from different warehouses.<\/p>

                  Available shipping methods vary depending on products and shipping destinations.<\/p>

                  Merchandise that is in stock usually ships within 24-48 hours. Shipping time varies on items that are custom or made to order as they may have to be manufactured, painted, embroidered, or assembled.<\/p>

                  “Free Shipping” applies only to orders shipped within the continental United States.<\/p>

                  Shipments to Canada are treated as all other international shipments. It is the recipient’s responsibility to pay all applicable duties, taxes, & brokerage fees. <\/p><\/div>\n <\/div>\n